Terms and Conditions

FlexFlow Terms and Conditions

Last Updated: February 18th, 2026

Welcome to FlexFlow. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website or purchasing our ankle temperature-regulation bracelets (“Products”), you agree to these Terms.

If you do not agree with these Terms, please do not use our website or purchase our Products.

1. Company Information

FlexFlow (“Company,” “we,” “us,” or “our”) designs and sells athlete ankle bracelets intended to assist with temperature regulation and comfort during athletic activity.

Contact Information:
Email: [email protected]
Address: 1500 Glenn Terrell Mall
Website: flexflowrecover.com

2. Eligibility

By using our website or purchasing our Products, you confirm that:

  • You are at least 18 years old, or
  • You have permission from a parent or legal guardian, and
  • You are legally able to enter into binding contracts.

3. Product Information and Intended Use

FlexFlow Products are designed to help regulate temperature for comfort and performance support.

Our Products are:

  • Not medical devices
  • Not intended to diagnose, treat, cure, or prevent any medical condition
  • Not a substitute for professional medical advice or treatment

You should consult a medical professional before use if you have:

  • Circulatory conditions
  • Nerve damage
  • Diabetes
  • Sensitivity to temperature extremes
  • Any existing ankle injury or medical condition

Use Products only as instructed.

4. Orders and Payment

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided
  • We may cancel or refuse any order at our discretion

Prices are listed in USD unless otherwise specified. We reserve the right to change prices at any time without notice.

Payment must be completed before Products are shipped.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed.

FlexFlow is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather events
  • Incorrect shipping information provided by customers

Risk of loss transfers to you upon delivery.

6. Returns and Refunds

We accept returns in accordance with our Return Policy.

Generally:

  • Products must be unused and in original condition
  • Return requests must be made within [Insert Number] days of delivery
  • Refunds are issued after inspection and approval

Shipping costs may be non-refundable unless the return is due to a defect or error.

7. Warranty Disclaimer

FlexFlow Products are provided “as is” and “as available.”

To the fullest extent permitted by law, FlexFlow disclaims all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee specific performance outcomes.

8. Limitation of Liability

To the fullest extent permitted by law, FlexFlow shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of performance
  • Injury resulting from misuse

Our total liability shall not exceed the amount paid for the Product.

9. Proper Use and User Responsibility

You agree to:

  • Use Products only as intended
  • Follow all instructions and safety guidelines
  • Not misuse, alter, or modify Products

FlexFlow is not responsible for injury caused by misuse or improper use.

10. Intellectual Property

All content on the FlexFlow website, including:

  • Logos
  • Product designs
  • Text
  • Images
  • Branding

are the property of FlexFlow and protected by intellectual property laws.

You may not copy, reproduce, or distribute content without written permission.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

We collect and use customer information to:

  • Process orders
  • Provide customer service
  • Improve our products and services

We do not sell personal information without consent.

12. Indemnification

You agree to indemnify and hold harmless FlexFlow from any claims, damages, or expenses resulting from:

  • Misuse of Products
  • Violation of these Terms
  • Violation of applicable laws

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert State], United States, without regard to conflict of law principles.

14. Changes to Terms

FlexFlow reserves the right to update these Terms at any time.

Changes will be effective immediately upon posting on our website.

Continued use of our website or Products constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, please contact us:

FlexFlow
Email: [email protected]
Address: 1500 Glenn Terrell Mall
Website: flexflowrecover.com